小灵通无线设备、环境故障解决指导文档(UT)

tomtuo

目 录
1 概述.................................................................1
1.1 简介......................................................................1
1.2 适用范围..................................................................1
1.3 解决问题的方法.............................................................1
1.4 术语说明..................................................................1
1.5 标识规则..................................................................2
2 CS-M问题.............................................................2
2.1 CS硬件故障................................................................2
2.1.1 网管告警为“CS PLL lock failure”....................................2
2.1.2 网管告警为“Power Transmission Failure”.............................2
2.1.3 网管告警为“Disable C-ch transmission”..............................2
2.1.4 网管显示“ry failure”导致基站程序无法下载........................3
2.1.5 网管告警为“C-channel synchronization failure”......................3
2.1.6 网管告警为“Exist slave CS, Critical, CS installation error, CS,
CS CFG mismatch to INSTL ”..................................................3
2.1.7 网管告警为“Communications Alarm, Minor, Line circuit D-channel
failure. L1 alarm. ”........................................................4
2.1.8 网管告警为“Communications Alarm, Minor, Layer 2(SAPI16, SAPI0) ”...4
2.1.9 CSC重启之后，发现CS丢失连接.........................................4
2.1.10 网管告警为“Unit Communication”，组控基站从基站无法正常工作........4
2.1.11 CS从网管无法取到基站的状态信息......................................5
2.1.12 在网管上无法对CS激活和去激活........................................6
2.2 CS的同步问题...............................................................6
2.2.1 少数基站经常性丢失控制信道..........................................6
2.2.2 多个CS突发性无法分配控制时隙........................................7
2.2.3 GPS基站在网管状态显示为Slave CS.....................................7
2.2.4 CS和RP不同步........................................................8
2.3 话务统计不全问题...........................................................8
2.3.1 CS的话务数据全部为0.................................................8
2.4 呼叫类问题................................................................9
2.4.1 单通................................................................9 
2.4.2 串话................................................................9
2.4.3 杂音...............................................................10
3 CCM2-CSC问题........................................................10
3.1 CSIF显示问题..............................................................10
3.1.1 CSIF板在网管上无法显示。...........................................10
3.1.2 CSIF板在网管上显示为“CSIF NT”或“BRI NT”.........................11
3.1.3 CSIF板在网管上显示为“BRI LT”......................................11
3.2 DTMF信号不能发送问题......................................................11
3.3 由于CSC配置文件错误导致主备板不能切换，板卡运行状态无法显示等等...........12
3.4 CSC 主备板同步............................................................13
3.5 CSC主备板工作异常.........................................................14
3.6 在网管无法建立与CSC的联系.................................................14
4 CCM3-CSC 问题.......................................................14
4.1 CCM3的程序下载注意........................................................14
5 RPC问题.............................................................15
5.1 RPC不能连接...............................................................15
5.2 RPC 下载程序和配置数据失败。..............................................15
5.3 RPC出现代码为“72H”告警..................................................15
5.4 RPC升级问题...............................................................15
6 RP故障..............................................................16
6.1 网管告警.................................................................16
6.1.1 网管告警为“Transmission power alarm”..............................16
6.1.2 RP Warning.........................................................16
6.1.3 网管告警为“Synthesizer warning”...................................16
6.1.4 网管告警为“Failure of LCCH assignment”............................17
7 GSG同步类...........................................................17
7.1.1 GSG无法接收PPS信号.................................................17
7.1.2 GSG内存故障........................................................17
7.1.3 GSG中所设时延错误..................................................17
7.1.4 CS与RP的差值不恒定，无法准确设置时延...............................20 
8 工具使用指导手册....................................................20
8.1 HDLCMON的使用指导手册.....................................................20
8.2 UDPprobe的使用指导手册....................................................21
8.3 UNCP Debug工具的使用......................................................22
8.4 tftp工具的使用............................................................24
8.4.1 公司的TFTP工具的用法...............................................24
8.4.2 Win2k系统中的TFTP的用法............................................24
9 附录................................................................25
9.1 500mW基站的LED指示灯故障显示、开关、和信号线路的主要指标..................25